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Read MoreIT Support Manchester
Managed IT support. Based in the North West.
Built for businesses that can't afford downtime.
Cirrus Technology Solutions operates from Pioneer House, Ellesmere Port, 45 minutes from Manchester city centre via the M56. We support businesses across Greater Manchester with managed IT, cybersecurity, and Microsoft 365.
You get a regional team that understands the Manchester business landscape, your suppliers, and the pace your operation runs at. Backed by the infrastructure of a specialist MSP.
Managed IT
Projects
Cybersecurity
Who Are We
Who we support across Manchester and Greater Manchester
We work with businesses across the region, including:
- Manchester city centre and Spinningfields
- Salford and MediaCityUK
- Trafford Park and the industrial corridor
- Stockport and Cheadle
- Altrincham and the Cheshire fringe
- Oldham, Rochdale and the northern boroughs
- Bury, Bolton and Wigan
Whether you’re a 30-person law firm in Spinningfields, a multi-site restaurant group operating across the city, or a manufacturing business in Trafford Park, we can support you.
Why Manchester businesses choose Cirrus
We’re close. Our office is in Ellesmere Port, 45 minutes from Manchester city centre via the M56. When something needs an engineer on-site, we’re not sending someone from London or Birmingham. We’re there the same day.
We don’t do call handlers. When you call us, you speak to someone technical. Not a triage desk. Not a ticketing queue. A person who understands your system.
We think like business owners. Manchester is the UK’s most entrepreneurial city Investinmanchester and the businesses here move fast. Our clients aren’t buying IT support. They’re buying certainty, that their systems will work, their data is secure, and their technology isn’t blocking their growth. That’s what we’re here for.
Our numbers:
- 15-minute average response time
- 95%+ customer satisfaction score
- 80+ clients across the North West and beyond
- 10+ years in business
- Cyber Essentials certified
Managed IT support
We take full responsibility for your IT. That means monitoring your systems, managing your infrastructure, handling your helpdesk calls, and making sure your business stays running. Not just reacting when things break.
Cybersecurity
Manchester businesses face the same threats as anyone. Phishing, ransomware, compromised credentials. Greater Manchester's 2025 strategy identifies Digital, AI and Cyber as one of its core growth sectors Greatermanchester-ca, which means the threat surface is growing alongside the opportunity. The difference is whether you have the right defences in place before an incident happens. We provide Cyber Essentials certification, endpoint protection, email security, and ongoing monitoring, at a price point that makes sense for a business your size.
Microsoft 365
Most businesses are using a fraction of what M365 offers. We configure it properly, secure it, and make sure your team is actually using it. Not just paying for licences they don't need.
IT projects
Moving offices. Migrating to the cloud. Upgrading ageing infrastructure. Manchester is a city that doesn't stand still, over 120,000 businesses have been supported by the Greater Manchester Business Growth Hub alone. Businessgrowthhub. When businesses grow, their IT has to grow with them. We plan and deliver IT projects without the usual disruption, so your business keeps running while we work.
Dont Just Take Our Word
What our clients have to say
Cirrus have been our partner now for 10 years, seeing us through our continued growth and ensuring our IT runs smoothly. In the 10 years much has changed, with more pressure, more change and certainly more growth going from 3 sites to 38. We have a fantastic relationship with the team who we meet with on a regular basis.
Cirrus have been instrumental in modernising our technology at Big Heritage. They’ve migrated our Microsoft 365 to their management, implemented new CCTV and connectivity across several of our sites, and are supporting us as we grow with new venues like the U-Boat museum. Their team understands our needs as a heritage organisation and are always helpful, responsive and proactive.
In a fast-moving hospitality environment, Cirrus just fit. They understand the pressure, the pace, and the need to get things right first time. Whether we’re opening a new venue or making changes to existing sites, it’s reassuring to know there’s a team we trust to handle things properly and keep disruption to a minimum
Ready to talk?
If your current IT support isn’t meeting the standard your business needs, or you’re still relying on reactive IT rather than proactive management, we’re worth a conversation.
We’ll give you an honest assessment of where you stand and what you’d need to fix it. No obligation, no sales pitch.
Book a free 30-minute IT review and we’ll tell you exactly what we see.
Frequently asked questions
How quickly do you respond to IT issues for Manchester businesses?
es. Our engineers are based in Ellesmere Port and cover Manchester and the wider Greater Manchester area. On-site support is included in managed IT contracts, not billed as an extra. For most issues we resolve remotely within minutes, but when you need someone on-site, we're there.
How quickly do you respond to IT issues for Manchester businesses?
Our average response time is 15 minutes. Critical issues, anything affecting multiple users, core systems, or your ability to trade — are treated as P1 and jump the queue. You won't be waiting hours for a callback.
What types of Manchester businesses do you work with?
We work with professional services firms, hospitality operators, multi-site businesses, and schools across Greater Manchester. Our strongest fit is businesses with 10 to 100 staff who've outgrown their current IT setup, or who've never had a proper one to begin with.
Is Cirrus local enough to support a Manchester business properly?
Ellesmere Port is under 40 minutes from Manchester city centre via the M60. We're a North West business. We understand the market, the sectors, and the pace. We're not a national MSP running a Manchester landing page, we're a regional team that actually services the area.
Do you help Manchester businesses get Cyber Essentials certified?
Yes. We guide businesses through Cyber Essentials and Cyber Essentials Plus from initial assessment through to certification. For professional services firms and businesses tendering for public sector contracts, certification is increasingly a requirement, not a nice-to-have.
How much does managed IT support cost for a Manchester business?
Pricing is based on the number of users and the scope of services. Most businesses in the 10 to 50 user range pay between £30 and £60 per user per month for a fully managed service. The honest answer is that the right question isn't what it costs, it's what reactive IT is currently costing you in downtime, manager time, and incidents you haven't tracked. We'll give you a clear, fixed-price proposal after a 30-minute conversation. No obligation.
