October 2020

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Q&A’s With Jamie Leadbetter

Name: James (Jamie) Leadbetter Job role: Technical support Length of time at Cirrus: 3 months Qualifications: I completed an apprenticeship in IT and IT support. In a nutshell, what do you do at Cirrus? I’m the first person to look at any issues and to try and help the customer When you are not at Cirrus you can be found… either on a rugby pitch or in my games room What inspires you? Knowledge I like to learn things the more obscure the better! If your team members had to describe you in one word what would it be? Different What is your go to drink order? Long island iced tea What will you never be seen without? Headphones can’t stand going places without music Favourite quote: We should be patient in the present situation and have courage for the future.- Isokrates, 436-338 BC Something no one knows about me is… Greek mythology fascinates me, I’m always trying to find new stuff to learn about it If you had to be an animal what would you be and why? Probably a bear of some sort pretty relaxed and likes nothing more than eating and sleeping….

Blog

Q&A’s With Jamie Leadbetter

Name: James (Jamie) Leadbetter Job role: Technical support Length of time at Cirrus: 3 months Qualifications: I completed an apprenticeship in IT and IT support. In a nutshell, what do you do at Cirrus? I’m the first person to look at any issues and to try and help the customer When you are not at Cirrus you can be found… either on a rugby pitch or in my games room What inspires you? Knowledge I like to learn things the more obscure the better! If your team members had to describe you in one word what would it be? Different What is your go to drink order? Long island iced tea What will you never be seen without? Headphones can’t stand going places without music Favourite quote: We should be patient in the present situation and have courage for the future.- Isokrates, 436-338 BC Something no one knows about me is… Greek mythology fascinates me, I’m always trying to find new stuff to learn about it If you had to be an animal what would you be and why? Probably a bear of some sort pretty relaxed and likes nothing more than eating and sleeping….

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Cyber Security: Is Your System The Fortress It Ought To Be?

Cyber security – what’s the price of losing data? When a cyber security breach happens, there’s usually a lot of losers. Prevention is fundamental so it’s important to implement ‘lifesaving’ procedures that will protect you from cyber-attacks. How can this be done? Talk to the experts (that’s us). After our initial audit of your IT systems, we will build a bespoke, comprehensive, and robust IT security solution that will work hard to safeguard the data you hold. As a trusted partner our core objective is to stop the possibility of a cyber-attack happening to your business. We have a wide range of applications and software that work together to build a solid defence; cyber security, firewalls, antivirus, email filtering, secure network, private wi-fi, penetration tests and cyber/ISO certification are just a handful of services we can provide and all within a budget that suits you. Unfortunately, if your company is at the centre of a cyber-attack the most obvious consequence of failing to secure customer data is losing the trust and confidence of your customers and the damage to your reputation – and it goes without saying the more sensitive the data, the bigger the issue. In this situation the saying “prevention is better than cure” has never been more fitting. A trusted IT partner will ensure that measures are in place to have you covered should you be targeted. Surely it’s all just scaremongering? Unfortunately not, the GOV.UK Official Statistics – Cyber Security Breaches Survey 2020 revealed the following figures, which make eye-opening reading. The extent of cyber security threats has not diminished. In fact, this survey, the fifth in the series, shows that cyber-attacks have evolved and become more frequent. Almost half of businesses (46%) and a quarter of charities (26%) report having cyber security breaches or attacks in the last 12 months. Like previous years, this is higher among medium businesses (68%), large businesses (75%) and high-income charities (57%). Among this 46% of businesses that identify breaches or attacks, more are experiencing these issues at least once a week in 2020 (32%, vs. 22% in 2017). The nature of cyber-attacks has also changed since 2017. Over this period, there has been, among those identifying any breaches or attacks, a rise in businesses experiencing phishing attacks (from 72% to 86%), and a fall in viruses or other malware (from 33% to 16%). Every company—small or large—is a target in this digital age. In recent news, London’s Hackney Council was hit by “a serious cyber-attack” which affected its IT systems, whilst persistent cybercriminals exploit COVID-19 with ongoing scam emails. We often hear larger companies that have been targeted in the news, but the reality is cybercriminals will hit any company if they’re vulnerable enough, regardless of size. The excuse of being underprepared for a cyber incident is running out. Having the basic defences in place, as well as a clear idea of how your processes are tested and how you would act should an incident occur is within everyone’s reach – there’s simply no excuse not to have a strategic cyber-attack disaster and recovery plan in place. If your business doesn’t current have any cyber security practices in motion and you’ve reached this point of our blog, here’s your next move… speak to us today. Failing to keep your security up to date massively increases the risks to your business. We’ve seen the results of breaches many times before which is why we’re experts in providing the most comprehensive security solutions to help protect, safeguard, and defend your IT networks. If you’re interested in more information cyber security, please head over to our Attacks, Breaches and Protection and Myths & Facts blogs. For more on our cyber security services visit our website here or contact us directly here. 

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Cyber Security: Myths and Facts

Cyber security: The IT world can be confusing to most; the complex nature of how technology works can sometimes give you a headache, particularly in relation to cyber security. Don’t be fooled by myths and hype – this is just a scaremongering tactic to sell more services or products. We’ve decided to take it upon ourselves and break down the most common myth busters and provide you with the hard facts. Have a little scroll, you know you want to. Myths Here are a few interesting myths that might surprise you… Macs don’t get viruses – if you’ve purchased macs for your entire workforce on the pretence that they don’t get viruses, then we have some bad news for you… this is a myth. Macs can catch viruses although they are less likely to be affected as there are fewer macs than PCs in the world. Incognito mode conceals your identity – it’s true that your history and cookies are erased after each session but that doesn’t mean your activity is. Regardless of the browser you use, your computer is still being tracked by your internet provider, your network, the websites you visit and the government Googles VPNs You should shut down your computer every night – it’s good practice to shut down your computer when it’s not in use, but it’s not always necessary – power saving mode or standby are just as sufficient. Most people prefer to run updates, backups and other system tasks in the evenings as a restart is sometimes required. Although this one isn’t a huge myth buster, it’s still a good one to know! Nothing can break through a firewall – sadly not, although that would be amazing! Don’t get us wrong, firewalls are an important necessity to have, however, a more robust IT security solution that includes firewalls are recommended. Businesses need to look into spam-prevention, content filtering, intrusion detection, threat management and anti-virus services to ensure security in all areas. Common sense is the only security you need – NO. it’s unlikely that you don’t have important files saved on your PC, especially if you’re a business. The question you need to ask yourself is “do I know what data cybercriminals are after”? If you use your computer to check emails, scroll through social media, online shop or occasionally pay the odd bill, then you’re exposing your data with significant risk. Long story short, SECURE YOUR COMPUTER. Truths Let’s set the record straight… BYOD or “bring your own device” is one of the biggest threats to data security – if you’ve been allowing your employees to bring to work their own personal devices such as laptops and smartphones, it’s likely that they aren’t protected by your secure company network. This seemingly innocent allowance now provides cyber criminals the opportunity to access your private company data via these devices. Ensure all devices, personal or professional are protected, safeguarded and complying with your company’s security policy. Passwords – are they important? YES. Should you keep your password a secret? YES. Should your password be something a little more complex than ‘Password’? YES. YES. YES. Should your password be changed periodically? YES SIR. Poor passwords are bad excuses and are often the first point of entry for cybercriminals. It’s always best practice to create a more robust password or even a passphrase and update your password often to maintain security. There are applications such as Keeper that can help store your passwords securely if you have a hard time remembering them. Opt for this method rather than ‘password123’. Emails are by far the most likely way a cybercriminal will strike an attack – you may think emails are just emails, but they’re SO MUCH MORE. What appears to be a completely innocent email can in fact be a cybercriminal’s attempt at stealing your data. Businesses should utilise threat-protection software that can identify phishing, malware and spam messages and intercept them before they can cause harm. Public Wi-Fi isn’t always safe – if you don’t have private Wi-Fi set up in your business environment then you could be potentially inviting cybercriminals to steal yours, your clients or your employee’s personal information. As harmless as free Wi-Fi sounds, checking your social media, bank balance or emails all require a login and you never know who is lurking in the background of an unsecure network waiting to steal your access details. We strongly advise that you install private Wi-Fi if you haven’t already – the benefits of doing so mean your identity and personal information is encrypted, protected and secure. PCI compliance isn’t required by law – this is true, it’s not a legal requirement but a standard. However, if your business is responsible for taking payments via card then you’re storing personal data. By not having expertly installed and managed networks, computers and internet connections, then that personal data that you’re collecting isn’t protected and you’re at a high risk of becoming a victim to data breaches. Furthermore, you could attract fines for non-compliance, and no one wants that! We suggest using security-driven technology such as Fortinet with expert products that are designed to lower the hassle of regulatory compliance whilst providing security and reassurance. Protect data, keep PCI compliant. For more information on any of the above truths or cyber security solutions for your business, contact us today on 03303 130 0966 or book an IT audit with us via our calendar app.

Blog

Cyber Security: Myths and Facts

Cyber security: The IT world can be confusing to most; the complex nature of how technology works can sometimes give you a headache, particularly in relation to cyber security. Don’t be fooled by myths and hype – this is just a scaremongering tactic to sell more services or products. We’ve decided to take it upon ourselves and break down the most common myth busters and provide you with the hard facts. Have a little scroll, you know you want to. Myths Here are a few interesting myths that might surprise you… Macs don’t get viruses – if you’ve purchased macs for your entire workforce on the pretence that they don’t get viruses, then we have some bad news for you… this is a myth. Macs can catch viruses although they are less likely to be affected as there are fewer macs than PCs in the world. Incognito mode conceals your identity – it’s true that your history and cookies are erased after each session but that doesn’t mean your activity is. Regardless of the browser you use, your computer is still being tracked by your internet provider, your network, the websites you visit and the government Googles VPNs You should shut down your computer every night – it’s good practice to shut down your computer when it’s not in use, but it’s not always necessary – power saving mode or standby are just as sufficient. Most people prefer to run updates, backups and other system tasks in the evenings as a restart is sometimes required. Although this one isn’t a huge myth buster, it’s still a good one to know! Nothing can break through a firewall – sadly not, although that would be amazing! Don’t get us wrong, firewalls are an important necessity to have, however, a more robust IT security solution that includes firewalls are recommended. Businesses need to look into spam-prevention, content filtering, intrusion detection, threat management and anti-virus services to ensure security in all areas. Common sense is the only security you need – NO. it’s unlikely that you don’t have important files saved on your PC, especially if you’re a business. The question you need to ask yourself is “do I know what data cybercriminals are after”? If you use your computer to check emails, scroll through social media, online shop or occasionally pay the odd bill, then you’re exposing your data with significant risk. Long story short, SECURE YOUR COMPUTER. Truths Let’s set the record straight… BYOD or “bring your own device” is one of the biggest threats to data security – if you’ve been allowing your employees to bring to work their own personal devices such as laptops and smartphones, it’s likely that they aren’t protected by your secure company network. This seemingly innocent allowance now provides cyber criminals the opportunity to access your private company data via these devices. Ensure all devices, personal or professional are protected, safeguarded and complying with your company’s security policy. Passwords – are they important? YES. Should you keep your password a secret? YES. Should your password be something a little more complex than ‘Password’? YES. YES. YES. Should your password be changed periodically? YES SIR. Poor passwords are bad excuses and are often the first point of entry for cybercriminals. It’s always best practice to create a more robust password or even a passphrase and update your password often to maintain security. There are applications such as Keeper that can help store your passwords securely if you have a hard time remembering them. Opt for this method rather than ‘password123’. Emails are by far the most likely way a cybercriminal will strike an attack – you may think emails are just emails, but they’re SO MUCH MORE. What appears to be a completely innocent email can in fact be a cybercriminal’s attempt at stealing your data. Businesses should utilise threat-protection software that can identify phishing, malware and spam messages and intercept them before they can cause harm. Public Wi-Fi isn’t always safe – if you don’t have private Wi-Fi set up in your business environment then you could be potentially inviting cybercriminals to steal yours, your clients or your employee’s personal information. As harmless as free Wi-Fi sounds, checking your social media, bank balance or emails all require a login and you never know who is lurking in the background of an unsecure network waiting to steal your access details. We strongly advise that you install private Wi-Fi if you haven’t already – the benefits of doing so mean your identity and personal information is encrypted, protected and secure. PCI compliance isn’t required by law – this is true, it’s not a legal requirement but a standard. However, if your business is responsible for taking payments via card then you’re storing personal data. By not having expertly installed and managed networks, computers and internet connections, then that personal data that you’re collecting isn’t protected and you’re at a high risk of becoming a victim to data breaches. Furthermore, you could attract fines for non-compliance, and no one wants that! We suggest using security-driven technology such as Fortinet with expert products that are designed to lower the hassle of regulatory compliance whilst providing security and reassurance. Protect data, keep PCI compliant. For more information on any of the above truths or cyber security solutions for your business, contact us today on 03303 130 0966 or book an IT audit with us via our calendar app.

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Blog

Cyber Security: Attacks, Breaches and Protection

Cyber Security Month is here and we’re kicking off with some simple tips that you can follow in order to protect your business online. It’s easy to think that because you’re a small to medium sized business, you’re safe from cybercriminals as they only target large corporations. However, this couldn’t be further from the truth – any business, any size is a target, no one is safe. If you haven’t put in place safeguarding procedures to shield your business online, continue reading this blog for tips on how to protect yourself, your employees, your customers and most importantly, your business from cyber-attacks and breaches.  Back it up – don’t risk losing it all You’ve probably heard this before, it’s one of the best and easiest defence methods to implement, there really is no excuse not to be running a regular back up function, it is essential. Cyber criminals manufacturer powerful ransomware and infiltrate it into company networks – this means that not only have they gained access to your IT systems, they now have the power to lock you out and demand money from you. Backing up your data frequently means that if the worst does happen you can restore the last backup and get your business back up and running quickly, without having to cough up cash to hackers.  Security updates, patches and anti-virus Is your operating software up to date? If you’re unsure then we highly suggest that you check asap. Updating your operating software is a key part of your overall network security along with a robust firewall, anti-virus, spyware and malware protection. Failing to frequently update your operating systems leaves you at greater risk of a cyber-attack. *UPDATE ALL SYSTEMS RIGHT NOW*.  Firewall software Following on from the above point, a firewall is an essential barrier that sits between your devices and the internet or other external sources of data. They form a vital part of your IT systems, overseeing the safety of outgoing and incoming network traffic. Ensuring your firewall is up-to-date and working properly is another simple step to help protect your online presence. You don’t need to know the details as to how it works, just be satisfied you have a robust firewall in place and that it is being monitored. Email filtering How often do you receive a spammy-looking email? One of the most common types of security breaches are via emails containing malware. Once opened your systems could become riddled with viruses, data-stealing software or even spyware. Educate your employees on the dangers of hoax emails and be mindful when opening new emails that look mis-leading. Hackers are becoming increasingly sophisticated and the nature of the emails that they send look less and less spammy so make sure you pay close attention. Two step authentication: For that extra level of security – download a two-step authentication app. Two factor or multi-way authentications typically require the confirmation of the ‘username and password’ along with added authentications such as: confirming an authorisation code sent to the account holder via email or text, or to answer a security question chosen by the account holder. Other methods include fingerprint and facial recognition. Set these up and you’re one step ahead of any hacker. Set permissions and limit access You should restrict and limit access to within your IT systems – not every employee will need access to every file. By allowing anyone to access personal information or accounts you’re opening yourself up as an easy target. Consider what access or information each of your employee’s need for their role and give them the relevant permissions. First, restrict employee permissions and secondly limit access. This will help to protect your business against unauthorised access to company devices, accounts and data, and ultimately a security breach. To find out what cyber security services we provide to businesses both large and small, visit our website here or contact us directly here.

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